rebate99 FAQ
for Malaysian Players

At rebate99, live baccarat is streamed in real time from a professional casino studio. A real dealer handles the cards in front of a camera, and you bet on whether the Player hand or the Banker hand wins, or whether the result is a Tie. Each round takes a few minutes, and results appear on your screen immediately with no noticeable delay.

Yes, the rebate99 site is fully optimised for mobile phones. You can access all live dealer tables — baccarat, roulette, blackjack, sic bo and more — directly through your phone's browser without downloading a separate app. Make sure your internet connection is stable for a smooth streaming experience.

rebate99 offers a range of tables with different betting limits — there are low-limit tables suited for new players, and higher-limit tables for experienced players who want to bet larger amounts. The exact limits for each table are shown directly in the game interface before you join.

The live dealer studios provided by game suppliers typically use English and sometimes Mandarin, but the game interface, customer support and all communications on the rebate99 platform are available in Malay. Our support team is ready to help you understand the game rules in the local language at any time.

Regular baccarat uses a fast, standard card-dealing process, while baccarat squeeze gives the dealer the option to slowly reveal the cards in a dramatic fashion — adding an element of suspense to the game. The basic rules and payouts for both variants are the same. rebate99 offers several baccarat room options depending on the game provider you choose.

The minimum deposit at rebate99 is RM10 only, and this applies to all available payment methods — Touch 'n Go eWallet, DuitNow, FPX online banking, ShopeePay and cryptocurrencies such as USDT, BTC and ETH. This makes it easy for new players to try the platform without committing a large amount.

Log in to your rebate99 account, select "Deposit" and choose the FPX / Online Banking method. You will be directed to the FPX page where you can select your preferred bank — Maybank, CIMB, RHB, Hong Leong, Public Bank and other major banks are supported. Enter the deposit amount, confirm via your banking app or OTP token, and the credit will be added to your account instantly.

Yes, rebate99 accepts deposits via cryptocurrency including USDT, BTC (Bitcoin) and ETH (Ethereum). Select the crypto method during deposit, copy the wallet address provided, send the desired amount from your crypto wallet, and your credit will be updated once the transaction is confirmed on the blockchain. Make sure you send to the correct network.

rebate99 does not charge any deposit processing fees from our platform. However, your e-wallet provider or bank may have their own terms. The amount you enter during the deposit process is the amount that will be credited to your account balance, with no deductions from rebate99.

Yes, both Touch 'n Go eWallet and ShopeePay are available as deposit methods at rebate99. Select the relevant e-wallet on the deposit page, follow the instructions to complete the payment in your e-wallet app, and credit is usually added within a short time. DuitNow is also a popular option for Malaysian players.

Mix parlay lets you combine several bet selections from different matches into a single ticket. All selections must win for your parlay ticket to succeed — if one match loses, the entire ticket loses. The advantage is a higher combined odds multiplier compared to single bets. rebate99 offers mix parlay across multiple sports including football EPL, Malaysia Super League, badminton and more.

Malay odds use positive and negative values — a positive value (e.g. +0.85) means you win that multiple of your stake, while a negative value (e.g. -1.15) means you need to pay more to win one unit. Decimal odds show the total return multiplier including the original stake (e.g. 1.85). rebate99 supports both formats, and you can switch the display in your account settings.

Bet results at rebate99 are updated automatically based on the official match result. For most sports, settlement happens shortly after the match ends. For bets involving overtime or penalties, settlement will follow the rules set in advance for that betting market. If there is a dispute, contact our support team with your bet ticket number.

Yes, rebate99 supports badminton betting including BWF international tournaments and matches featuring well-known Malaysian players. You can bet on the match winner, set scores, total points and various other markets. Pre-match betting and live in-play betting during matches are also available for badminton on our platform.

Yes, rebate99 offers live in-play betting that lets you place bets while a match is still in progress. Odds are updated in real time as the match develops. This is especially popular for football, badminton and tennis. Make sure your internet connection is stable as odds can change within seconds during live betting.

rebate99 provides two main support channels: 24/7 live chat accessible directly from our website, and email at [email protected]. Live chat is the fastest way to get an immediate response, while email is suitable for enquiries that require detailed information or document attachments.

The rebate99 support team handles enquiries in Bahasa Melayu and English. You are free to communicate in either language, and our agents will reply in the same language. For Malaysian players, Bahasa Melayu support ensures all enquiries are understood and answered accurately without misunderstanding.

To speed up the process, have the following information ready before contacting rebate99 support: your account username, the approximate date and time of the incident or transaction, your transaction reference number (if available), and any relevant screenshots. With this information, our agents can locate your issue faster and provide a resolution in a shorter time.

Yes, rebate99 live chat operates 24 hours a day, 7 days a week including public holidays and weekends. This means whether you are playing late at night, early in the morning or during festive seasons, our team is always available to help. Click the chat icon on the website to start chatting.

Yes, you can contact us by email at [email protected]. Email is suitable for issues that require a longer explanation, attachments of transaction proof or verification documents. Please include your username and details of the issue so our team can process your request more efficiently.

The minimum withdrawal at rebate99 is RM100. This applies to all available withdrawal methods. Make sure your account balance is sufficient and all bonus wagering requirements have been met before submitting a withdrawal request to avoid any delays.

Withdrawals at rebate99 are typically processed within 5 to 30 minutes after the request is approved. Most withdrawals via Touch 'n Go eWallet, DuitNow and FPX online banking are completed quickly. If your withdrawal takes longer, contact our support team with proof of the request for a prompt review.

Yes, rebate99 processes withdrawal requests at all times including Saturday, Sunday and public holidays. Our finance team operates 7 days a week. However, please note that withdrawals via FPX or bank transfer may sometimes take a little longer on weekends depending on the processing time of the respective bank.

Some common reasons why a withdrawal is pending: bonus wagering requirements have not been fully met, the bank account or e-wallet details provided are incomplete or do not match the name registered on the account, or your request is currently going through a routine security review. Contact rebate99 live chat support with your request number for an immediate check.

Before withdrawing winnings obtained from a bonus, you must meet the specified wagering requirements. For example, the rebate99 200% welcome bonus requires wagering 15 times the bonus amount — if you receive a bonus of RM200, you need to wager RM3,000 (RM200 × 15) before the bonus winnings can be withdrawn. Check your remaining wagering requirements in the account section before submitting a request.